Alaris Not Recognizing 3 mL BD Syringes with Attached BBraun CSTD

PLEASE NOTE:   Posts made to this forum should not be considered as the expressed opinions of, nor should be considered endorsed by, the Medication Safety Officer’s Society (MSOS) or the Institute for Safe Medication Practices (ISMP). 

Make sure your email is up-to-date
In order to continue to receive updates from MSOS, as well as forum posts and other valuable information as a member of MSOS, please be sure to update your email address with us, whenever it changes. If you need assistance doing so, please send an email to cmichalek@ismp.org. 

1 post / 0 new
Log in or register to post comments
Wed, 07/29/2026 - 12:02
#1
Rachael Schortemeyer
Rachael Schortemeyer's picture
Offline
Last seen: 1 week 2 days ago
Joined: 06/27/2024 - 09:40
Alaris Not Recognizing 3 mL BD Syringes with Attached BBraun CSTD

Hello!

We are experiencing an issue with the Alaris pump not recognizing BD 3 mL syringes when a BBraun/OnGuard CSTD is attached. The pump displays the error message: "Unknown syringe installed. Re-install syringe."

Has anyone else encountered this issue or found a solution? Our children's hospital occasionally compounds hazardous medications in 3 mL syringes for smaller doses, so this has been intermittently coming up.

Thanks so much!
Rachael

Top