We have had a couple of recent near misses related to medications being discontinued from the home medication list by med rec technicians that should not have. Because we utilize CancelRx, the discontinuation of the medication triggered a message to the patient's pharmacy to cancel the prescription. Has anyone else experienced issues with this? Are there any workflow changes anyone has implemented to help prevent this from happening? We are concerned about the process of canceled prescriptions resulting from actions taken during med rec by a technician, pharmacist, or nurse without provider sign-off. Thanks.
Walton Gibbons
Medication Safety and Quality Officer
ECU Health