Privacy Policy

Welcome to, a website (“Site”) for the Medication Safety Officers Society (“MSOS”), a membership organization owned by the Institute for Safe Medication Practices (“ISMP”).

MSOS and ISMP are firmly committed to protecting your online privacy. This Privacy Policy is designed to tell you about our practices regarding collection, use and disclosure of information that you may provide to us via this Site. In general, you can visit and use some of the functionality of the Site without revealing any personally identifiable information. However, MSOS members must provide personally identifiable information to become a member, and gain access to some of our content and services.

Please be sure to read this entire Privacy Policy before using or submitting information to this Site.

Your Consent

By using this Website, you agree to the terms of this Privacy Policy and our Terms & Conditions of Use (the "Agreement"). Whenever you submit information via this Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy and the Agreement.

About Children

MSOS conforms to the Children's Online Privacy Protection Act (COPPA). This Website is not intended for any children under the age of 18.

Personally Identifiable Information

The site collects personally identifiable information at the following locations: MSOS Membership, Change of Personal Information Form for MSOS Members, and Listserv sign-up. The information collected includes name, title, home address, business address, practice demographics, and e-mail. We use member contact information from the forms to send official MSOS communications. Users may choose to decline receiving future mailings; please see the "Opting Out" section below. Aggregated demographic information may also be compiled and shared, but does not identify the individual user.

Non-Personal Information Collection

As you navigate through this Website, certain anonymous information can be collected (that is, gathered without you actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). These technologies allow your Internet browser to automatically transmit information, such as pages you have visited, and paths taken through the Website, the URL of the Website you just came from and the Internet Protocol (IP) address and the browser type and version currently being used by your computer. MSOS uses this information to improve the content of the Website, provide better service to visitors of the Website, analyze traffic on the Website, compile and analyze statistics and trends, and market and promote various features in the Website.  Aggregate non-personal information generated is sometimes shared with collaborating organizations and MSOS members. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Website might not work without cookies.

Disclosure of Information

Except as provided below, personally identifiable information including your name and email address will not be disclosed to anyone other than the staff at MSOS, unless:

  • You provide prior consent; or
  • MSOS/ISMP enters into an agreement with an analytics company to measure: (i) how visitors use our Website, (ii) determine which offers visitors find of interest, and (iii) other visitor activities. While the analytics company logs information coming from our Website, MSOS/ISMP retains full ownership of data stored by the analytics company, and controls how that data is used; or
  • MSOS/ISMP and a third party are involved with the sale, assignment, or other transfer of the business of this Website to which the information relates, in which case we will require any such buyer to agree to treat such information in accordance with this Privacy Policy and use it for the same purposes; or
  • MSOS/ISMP is required to disclose such information by applicable laws, court orders, or government regulations.

The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. In these cases, if required by such laws, you will be asked to consent to such transfers and disclosures in accordance with this Privacy Policy.


This Website may contain links to other third parties websites. MSOS is not responsible for the privacy practices or the content of these other websites. Please read the privacy statements of the sites to which we link as their privacy practices may differ from These links are provided solely as a convenience to users and should not be construed as an affiliation with or endorsement by MSOS or ISMP of content, items, or services on those third-party websites. These third parties may use their own cookies, web beacons or other online tracking technologies in the links served on . MSOS does not control the use of the information collected by these third parties nor how they use the non-personal information they gather. However, personal information on the MSOS Website is never shared through these links

Your access to and use of such other websites, including the content, items, or services on those websites, is solely at your own risk. These linked websites may collect personal information from you when you enter their website. To ensure protection of your privacy, always review the privacy policies of the websites you visit when linking from this Website.


Personally identifiable information is optional in our online surveys and would be used only to contact somebody to clarify an answer. Demographic and profile data that are collected may be analyzed and shared with other organizations and sponsors on an aggregate basis.


Throughout this site, users are provided the opportunity to communicate with MSOS via e-mail. We read every message and try to reply promptly to everyone. This information is used to reply directly to your questions or comments. MSOS does not sell or rent email address information of our members.

Public Forums, Blogs, and Listservs

This site makes discussion threads and listserv subscriptions available to its members, as well as the ability to uploaded documents. Please remember that any information that is disclosed in these areas becomes public information included in internet search engine results. You should exercise caution when deciding to disclose any personal information. These forums are moderated and inappropriate messages will be removed.  Even though ISMP is a federally-certified patient safety organization and MSOS is part of ISMP, information is NOT protected from discovery, if posted on this site.  Be careful.   Also, if you attach any documents (policies, forms, etc.) from your workplace, please make sure that you have your employer’s permission to do so.


MSOS takes reasonable steps, including password protection, to protect the security of personally identifiable information that is transmitted to our Website and to protect such information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Information transmitted over the Internet is not ever completely secure or error-free. Please be aware that email sent to or from this Website may not be secure.

Access, Correction, and Deletion of Personally Identifiable Information

Members have the ability to change personal information previously provided such as name, address, telephone, and e-mail address directly on the Website. All changes must be made in the user controlled change request area. MSOS encourages it members to keep such information up-to-date.  In addition, on a periodic basis MSOS may require the personal identifiable information be updated as a condition of continued membership in MSOS.

Contact Us

If you have any questions, comments, requests, or concerns related to this Privacy Policy, the information practices of this Website, or your use of this Website, do not hesitate to contact the MSOS Web team at

Changes to this Privacy Policy

Users can find out about changes in this privacy statement by visiting this page. This statement was last revised on June 3, 2014. We encourage users to read this statement thoroughly and use it as a point of reference for the future. Your continued use of the Website after changes to the Privacy Policy have been posted will constitute automatic consent to the changes.