Would anyone be willing to share their processes for follow up on safety events? In current state, we require leaders to investigate and document (what happened, why did it happen, how are we preventing, and what was the outcome to the patient). We require any leader to add follow up if their department/staff were involved. We have great reporting culture, but are finding that the tediousness of the process (and software) is causing a backlog of events.
If you have found a good process to ensure follow up on events while reducing the burden on leadership - we would love to hear!
Thanks!