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Retail Health Clinics Adapt Care to Older Patients

Institute for Healthcare Improvement -

Next Avenue published a story in its series on Age-Friendly Health Care. The piece focuses on retail health clinics and efforts underway at CVS, Walgreens, and Kroger’s Little Clinic to improve care for older adults, shining a light on the CVS Minute Clinic work being led by Case Western. The article mentions the 4Ms and IHI’s role in developing the framework.

Learn Not Blame: How a Grassroots Campaign Struck a Chord

Institute for Healthcare Improvement -

“Your campaign is crucial. It will change minds. It will change approaches and lead to far greater success than outmoded ways of thinking. Your title tells the story: ‘Learn Not Blame.’” This was how, by video message, the safety expert Don Berwick endorsed a campaign that says that blaming professionals when healthcare goes wrong poisons efforts to learn from what happened. The UK government’s former patient safety adviser, Berwick is president emeritus and senior fellow of the Institute for Healthcare Improvement in Boston, Massachusetts.

Learn Not Blame: How a Grassroots Campaign Struck a Chord

Institute for Healthcare Improvement -

“Your campaign is crucial. It will change minds. It will change approaches and lead to far greater success than outmoded ways of thinking. Your title tells the story: ‘Learn Not Blame.’” This was how, by video message, the safety expert Don Berwick endorsed a campaign that says that blaming professionals when healthcare goes wrong poisons efforts to learn from what happened. The UK government’s former patient safety adviser, Berwick is president emeritus and senior fellow of the Institute for Healthcare Improvement in Boston, Massachusetts.

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