Surgeons and systems working together to drive safety and quality
Cardiac surgical outcomes are some of the most scrutinised results in medicine, both by the public as well as the surgeons themselves. This has resulted in an extraordinary push for quality, and the result has been improvement year over year.1 We now recognise that complex operations have high potential for error, and that no single individual should be relied on to ensure safe care. Indeed, even for high-quality cardiac surgery programmes with excellent outcomes errors still occur, and only about 10% of patients will experience zero error or near misses after open heart surgery.2 Creating the teams and care delivery systems to minimise errors and mitigate their impact drives quality improvement. One new area of investigation that has received attention relates to variation in operative and postoperative care delivery systems with a focus on off-peak (evenings, nights and weekends) performance.3 4
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