Alaris pumps - "communication error"

PLEASE NOTE:   Posts made to this forum should not be considered as the expressed opinions of, nor should be considered endorsed by, the Medication Safety Officer’s Society (MSOS) or the Institute for Safe Medication Practices (ISMP). 

Make sure your email is up-to-date
In order to continue to receive updates from MSOS, as well as forum posts and other valuable information as a member of MSOS, please be sure to update your email address with us, whenever it changes. If you need assistance doing so, please send an email to jgold@ismp.org

6 posts / 0 new
Last post
Diane Schultz
Diane Schultz's picture
Offline
Last seen: 2 years 11 months ago
Joined: 02/06/2015 - 15:07
Alaris pumps - "communication error"

We are experiencing an increase in events in which our Alaris infusion pumps abruptly stop delivering medications with the alarm stating "Communication Error". These are not during transport, but while patients are receiving in-room infusions. We are currently working with the manufacturer to investigate. It is unclear at this time if these events are tied to current recalls on these pumps.
Is anyone experiencing this type of error? Our immediate mitigation is to increase our pump par level on the units in case they need to be switched out quickly. Thank you.