We are working on improving Press Ganey scores for the medication domain. The survey questions are listed below.
We have been working on side effect education.

Please share any projects that you have worked on to improve scores at your institutions.

•Question 13 asks “before giving you any new med, how often did hospital staff tell you what the med was for?”

•Question 14 asks about side effects

•Question 22 falls under the category of “understanding your care when you left the hospital”:
•“When I left the hospital, I clearly understood the purpose of taking each of my meds”