Silent Knight Tablet Crushers

PLEASE NOTE:   Posts made to this forum should not be considered as the expressed opinions of, nor should be considered endorsed by, the Medication Safety Officer’s Society (MSOS) or the Institute for Safe Medication Practices (ISMP). 

Make sure your email is up-to-date
In order to continue to receive updates from MSOS, as well as forum posts and other valuable information as a member of MSOS, please be sure to update your email address with us, whenever it changes. If you need assistance doing so, please send an email to jgold@ismp.org

1 post / 0 new
Rob Ticehurst
Rob Ticehurst's picture
Offline
Last seen: 3 months 3 weeks ago
Joined: 11/10/2018 - 05:11
Silent Knight Tablet Crushers

Hi
Seeking guidance from any other users of the Silent Knight tablet crushers from Links Medical. we have over a hundred of these in use across our organisation and after about 18 months of use we are seeing that the rubber stopper under the handle is falling to pieces. I have tried contact Links Med via email (I'm in New Zealand) but no response. They supposedly have a life time warranty but that's no good if no-one responds!!!
Has anyone else had this issue? Has the company supplied replacement stoppers (they just pull out)?
Any advice appreciated.
Thanks