We are in the process of reviewing how our department deals with Pharmacist and Pharmacy Technician errors and the delicate balance of education, assessing root cause, as well as implementing discipline when needed.

Would anyone be willing to share their Policy or current process that seems to be effective?

Thanks in advance,
Kristin Judski, PharmD.

Hello!
I was writing today to inquire about Error Reporting Systems and the maintenance and management of this system at your Health Systems / Organizations.